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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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23andMe offers several services, including Ancestry Service, Health + Ancestry Service, 23andMe Premiumâ„¢, and 23andMe Total Healthâ„¢, each providing different levels of ancestry and health insights.
After providing a saliva sample, 23andMe uses genotyping to analyze specific locations in the genome to generate personalized genetic reports regarding ancestry, traits, and health risks.
23andMe has rigorous standards ensuring high-quality results, with many of their reports meeting FDA requirements, offering greater than 99% accuracy and reproducibility.
Most adults who can provide saliva samples can use the 23andMe kit, although certain considerations may apply that can affect DNA accuracy.
Once the saliva sample is processed at the lab, results are typically delivered to the user's secure online account within a few weeks.
Yes, 23andMe prioritizes privacy, ensuring that users have control over their DNA data, which is encrypted and protected.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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